Privacy Policy

Your privacy matters. This Privacy Policy explains how information is collected, used, and protected when you visit the website for The Trauma Resource or reach out for services. The goal is to be transparent while keeping this information clear and easy to understand.

Information We Collect

When you visit this website, you may choose to share personal information by filling out a contact or inquiry form. This may include your name, email address, phone number, and general information about what you are seeking support with. You are never required to share personal medical or mental health details through this website.

Like most websites, basic technical information may also be collected automatically, such as browser type, device information, or pages visited. This data helps ensure the website functions properly and is not used to identify you personally.

How Your Information Is Used

Information you share through this website is used only to respond to your inquiry, schedule services, or communicate with you about working together. Wendy reviews all inquiries personally and uses this information solely for professional communication and care coordination.

Your information is never sold, rented, or shared for marketing purposes.

Therapy and Confidentiality

Therapy services provided by Wendy Berman, LCSW-C are confidential and governed by professional ethics and applicable laws. Any information shared within therapy is protected and handled with care, in accordance with Maryland state law and professional standards.

This website itself is not a secure platform for sharing sensitive clinical or medical information. Please keep initial messages general. More detailed information can be shared once therapy begins, using appropriate and secure methods.

Insurance and Payment Information

The Trauma Resource is a private-pay practice and does not accept insurance. If a superbill is provided for out-of-network reimbursement, it is shared directly with you. You control whether and how you submit information to your insurance provider.

If you are uninsured or not using insurance, you have the right to receive a Good Faith Estimate that explains the expected cost of services. This estimate is available before services begin or upon request. If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the bill.

Good Faith Estimate

If you are uninsured or not using insurance, you have the right to receive a Good Faith Estimate explaining the expected cost of services. This estimate is available before services begin or upon request.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the bill. You can learn more about your rights under the No Surprises Act visit www.cms.gov/nosurprises or call 1-800-985-3059.

To request a Good Faith Estimate, please reach out using the contact information on this website.

Email and Communication

If you choose to join the mailing list or receive emails from The Trauma Resource, your contact information will only be used to share reflections, resources, or updates related to the work. You may unsubscribe at any time using the link provided in those emails.

Cookies and Analytics

This website may use cookies or basic analytics tools to understand how visitors use the site. These tools collect anonymous information and do not identify you personally. You can adjust your browser settings to limit or disable cookies if you prefer.

External Links

This website may include links to external resources or recommended readings. The Trauma Resource is not responsible for the privacy practices of other websites and encourages you to review their privacy policies separately.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in services or legal requirements. Any updates will be posted on this page.

Contact

If you have questions about this Privacy Policy or how your information is handled, you may reach out through the contact information provided on this website.